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What You Agree To When You Use kamaihub

These legal terms govern your account, your use of our lobby, and how we handle your data — including deposits made via JazzCash, Easypaisa, and Raast. Access to kamaihub is subject to local law and is available only where permitted in your region.

Account TermsPrivacy & Data PolicyJazzCash / Easypaisa / Raast Wallet RulesJurisdiction NoticePolicy Contact Channel
kamaihub What You Agree To When You Use kamaihub
POLICY CONTACT PATHS

How to Reach Us About Legal or Policy Questions

If you have a question about these terms, want to request a data correction, or need to flag a transaction dispute, our support team handles policy queries directly. Reach us through the channels below with your account ID ready so we can locate your record without delay.

Live Chat Open the chat icon from any page in the lobby. Quote your account ID and the policy section you're asking about so our team can pull your record immediately.
Email Support Write to our support address with your account ID, the nature of your legal or data query, and any transaction reference if relevant. We respond to policy emails in order of receipt.
Account Help Section Log into your account, go to Account Settings, and select Help. Policy-related requests submitted there are logged against your account record automatically.
DATA & ACCOUNT SECURITY

How We Protect Your Data and Account Access

We apply SSL encryption to every page, including the deposit flow for JazzCash, Easypaisa, and Raast. Account access uses OTP verification — a one-time code sent to your registered mobile number each time you log in from a new device. We retain account data only as long as necessary for legal and fraud-prevention purposes, after which it is deleted in line with our retention schedule. You can request a copy of your stored data or ask for corrections at any time via our support channel.

SSL Encryption

Every page and every wallet transaction — including JazzCash, Easypaisa and Raast deposits — runs over SSL so your financial details stay protected in transit.

OTP Account Access

Login from a new device triggers an OTP sent to your registered mobile number. No access proceeds until that code is confirmed, keeping your account yours alone.

Data Retention Policy

We hold account and transaction data only as long as our legal obligations require. When retention periods expire, data is deleted according to our documented schedule.

Request Your Data

You have the right to request a copy of the personal data we hold on your account. Submit that request through live chat or email with your account ID included.

Common Questions About Our Legal Terms

These questions come up most often when you read through the terms. If your question is not here, reach our support team through live chat or email with your account ID ready.

Yes. All funding methods — JazzCash, Easypaisa, Raast, debit card and bank transfer — fall under the same account terms. Each deposit is logged against your account record.

Access depends on whether your local law permits it. We do not determine legality for your specific location — that is your responsibility to confirm before opening an account.

Contact us via live chat or email with your account ID. State clearly that you are making a data access request and we will process it in line with our policy.

We retain your data only as long as legal and fraud-prevention obligations require. After that period, your data is deleted following the schedule set out in our retention policy.

We notify you through your registered contact method when we make material updates. Continuing to use your account after that notice means you accept the revised terms.

Contact support via live chat or email within the period stated in the policy. Include your account ID and the transaction reference so our team can investigate promptly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.