Reference

Terms and Conditions That Cover Your kamaihub Account

These terms set out what you agree to when you open and use a kamaihub account — from deposits via JazzCash, Easypaisa, or Raast to how we handle disputes and account closures. Access is available where local law and eligible regions permit.

Account eligibility applies where local law permitsJazzCash, Easypaisa, Raast covered under wallet rulesApplies to all devices — mobile and desktopUpdates notified via account emailDisputes handled through our support channel
kamaihub Terms and Conditions That Cover Your kamaihub Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear, or you want to raise a concern about how these terms have been applied to your account, our support team handles policy queries directly. You can reach us through live chat, email, or the in-account help form. Responses to terms-related queries are prioritised over general account questions.

Live Chat Open the chat icon from any page inside your account. Use it to ask about a specific clause, a transaction hold, or an account suspension notice you have received.
Email Support Write to our support address for formal terms queries, dispute submissions, or requests to review an account decision. Include your registered mobile number.
In-Account Help Form Log in, go to Account Settings, and select the Help tab. Submit a terms query directly from there — responses are linked to your account record for a clear audit trail.
HOW WE APPLY THIS

Account Security, Data and Your Rights Under These Terms

Your account data is stored securely and used only for the purposes set out in these terms. We do not share your personal details or wallet information with third parties outside of payment verification steps required to process JazzCash, Easypaisa, or Raast transactions. You have the right to request a summary of the data we hold against your account at any time by contacting support.

Account Data Retention

We retain your account records and transaction history for the period required under these terms. You can request a data summary through the in-account help form at any time.

Wallet Verification

Your JazzCash or Easypaisa number must match the name on your account. Raast payments are verified against your registered bank details before any transaction is approved.

Account Security Practices

Each login triggers an OTP to your registered mobile number. If you believe your account has been accessed without your knowledge, contact support immediately to freeze it.

Requesting Changes or Corrections

To correct account details or dispute a terms decision, use the in-account help form or email support with your account ID and the specific change you are requesting.

Common Questions About These Terms

Here are the questions we see most often about how these terms apply to your account. If yours is not here, the in-account help form is the fastest way to get a direct answer.

These terms apply to every registered kamaihub account holder. Access is available where local law and eligible regions permit. Creating an account means you have read and accepted these terms.

We can update these terms when required. We will notify you via your registered email. Continuing to use your account after that notification means you accept the updated version.

A mismatch between your registered mobile number and the sending wallet triggers a manual review. Your funds are held until verification is complete. Contact support if the review takes longer than expected.

Submit a dispute through the in-account help form or email support with your account ID and the transaction or decision reference. We will review and respond with a written outcome.

Yes. Contact support via live chat or the help form and request a data summary. We will provide the details held against your account record within the timeframe set out in these terms.

Accounts may be suspended for identity verification failures, wallet mismatches, or activity that breaches these terms. You will receive notice via your registered email, and you can request a review through support.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.